Contact information
PawLounge is committed to providing clear and accessible customer support. Customers may contact us regarding products, existing orders, shipping, returns, refunds, website questions, or other store-related matters.
Business Details
Business/Store Name: PawLounge
Website: PawLounge.site
Established: 2022
Email: support@pawlounge.site
Telephone: (888) 288-2016
Address: 7300 Rue Saint-Zotique Est, Montréal, QC H1M 2W5, Canada
Customer Support
For the fastest assistance with an existing purchase, please provide your order number and the email address associated with your order when contacting us.
For damaged or incorrect products, photographs of the product and packaging may also help us investigate your request more efficiently.
Returns and Refunds
Return and refund requests should be sent to:
Please contact us before sending any product back so that our team can provide the appropriate return instructions.
General Inquiries
For questions about product information, shipping, policies, or other general matters, customers may contact us by email or telephone using the information above.